HomeComplaints4 Crowns Casino - The player's deposit was not credited.

4 Crowns Casino - The player's deposit was not credited.

Black points: 207

Amount: £3,000

4 Crowns Casino
Safety Index:Very low
Submitted: 11 Mar 2022 | Unresolved : 18 Mar 2022
Unresolved Our verdict

No reaction policy, passive regulator

UNRESOLVED

Case summary

2 years ago

The player's deposit was not credited for over 2 weeks. The complaint was closed as unresolved as the casino has no reaction policy.

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2 years ago

I have been waiting since the 21/01/22 for my deposit and they just keep saying be patient I’m starting to get really annoyed and it’s beyond a joke any help would be greatly appreciated

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2 years ago

Hello Broomy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4 Crowns Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you are talking about a deposit or withdrawal? Is your account verified already? Did you claim any bonus in the casino?

Looking forward to your answer.

Regards,

Nick

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2 years ago

It has no bonus with it and my account is verified yes and to clarify yes it is a withdrawal

thanks

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2 years ago

Dear Broomy,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of 4 Crowns Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate https://casino.guru/4-crowns-casino-review#tab=js-tab-reputation. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 4 Crowns Casino. I wish I could be of more help.

 

The casino can reopen this complaint anytime.

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