HomeComplaints4 Crowns Casino - Player’s withdrawal has been delayed.

4 Crowns Casino - Player’s withdrawal has been delayed.

Amount: €2,700

4 Crowns Casino
Safety Index:Very low
Submitted: 03 Jun 2022 | Case closed : 18 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Germany has requested a withdrawal one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago
Translation

Hello, here at 4crownscasino, I've been waiting a full 25 working days.. We're making the same excuses as we did at ocean breeze casinos..now I've fallen for 2 fraudster casinos..that can't be right. Is there no way to deal with scammers like this? They advertise themselves on the internet with good bonuses. There must be someone who takes a close look at casinos like this before . Before they hit the market...

I'm really angry ... above all you feel really helpless ...

Automatic translation:
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1 year ago

Dear antoniaradtke01,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that the withdrawal is still pending inside your account without being processed? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but more than a month is unusually long time.

I would strongly recommend checking our casino list before registering in any other gambling establishment. As you can see in our 4 Crowns Casino review, it is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

We can only hope that you will receive your winnings eventually. Thank you in advance for your reply.

Best regards,

Petronela

Edited by a Casino Guru admin
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1 year ago

Dear antoniaradtke01,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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1 year ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 

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