4 Crowns Casino - Player’s withdrawal has been delayed.

Withdrew £800 on the 22nd of Feb 2022, and still not been processed.

it states 7-21 days to process, and that day is today! And nothing.

there are loads of bad reviews on here and trustpilot. I just wish i checked them before depositing into this site! There are a few that have been waiting since last year for a withdrawal! Utter shambles.

Dear MoRTaLWoMBAT,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

Thank you very much in advance for your reply.

Best regards,

Kristina

Hi Kristina.

this is my first withdrawal attempt.

I am a verified member apparently!

Going by the many other complaints and reviews regarding this site, I’m doubtful I will ever see this money again.

I did use the "chat to us" option the other day, and the person I spoke to wasn’t very helpful. Seemed very unprofessional to say the least!

I saved the transcript… hope you can make this out in the photo below.

My Pending withdrawal is still "awaiting" as it has been since 22nd of Feb.

Hope this all helps!

Regards,

Richard.

Dear MoRTaLWoMBAT,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as unresolved. This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of 4 Crowns Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 4 Crowns Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.