The player from United Kingdom has requested a withdrawal six weeks ago. Unfortunately, it hasn’t been received yet. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy”.
4 Crowns Casino - Player’s withdrawal has been delayed.
Black points: 56
Amount: £450
4 Crowns Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.5
4 Crowns Casino has a Safety Index of 2.5, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Unresolved
Our verdict
No reaction policy, passive regulator
UNRESOLVED
Case summary
2 years ago
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2 years ago
I withdrew £450 on the 10thDecember &am still waiting for my money , every time I contact the casino I am fobbed off with it takes time
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2 years ago
Dear Kerryman,
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.
Unfortunately, we have received multiple similar complaints from other players who experience the same difficulties with this specific casino.
It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but six weeks is really a long time. Do I understand correctly that payment is still pending inside your account without being processed? Have you accumulated your winnings with or without an active bonus? Have you received any winnings from this casino in the past?
Thank you in advance for your reply.
Best regards,
Petronela
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2 years ago
I haven't had any withdrawals before this .It was a bonus which I fulfilled the requirements on then tried to withdraw
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2 years ago
Dear Kerryman,
Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.
Regrettably, it seems to be a common practice of 4 Crowns Casino Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate https://casino.guru/4-crowns-casino-review#tab=js-tab-reputation. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 4 Crowns Casino Casino. I wish I could be of more help.
The casino can reopen this complaint anytime.
