HomeComplaints24kbet Casino - Player's deposits not registered.

24kbet Casino - Player's deposits not registered.

Amount: 2,700 INR

24kbet Casino
Safety Index:Above average
Submitted: 01 May 2024 | Case closed : 23 May 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

6 months ago

The player from India had faced multiple instances of deposits not being registered in his account at 24kbet. The three incidents had occurred in March and April, amounting to over 2700 INR not being received. Despite our attempts to communicate with the player and gather more information, he had failed to respond to our queries. As a result, we were unable to investigate further and had to reject the complaint.

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Public
6 months ago

24kbet is a Full fraudulent company so any one I will don't recommend

Company are cheat me 3 times


24 March 2024. 2000/-INR not received deposit

02 April 2024 200/- Deposit not received

30 april 524 INR not received deposit

Cheat me every time.r and full fraudulent

Kkt2015

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Public
6 months ago

Dear kkt2015,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

  • Please, could you clarify if you have tried contacting your payment processor regarding this issue?
  • Have you made successful deposits in the past?
  • Were your funds not returned to your bank account after your deposit attempt timed out, please?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas


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6 months ago

compamy is fraudulent and cheats many clients and I don't expect and not any official mail id and other thinks I have able to provide bank statement where is my money cheaters 24kbet very poor experience and fraudulent

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6 months ago

Were any of your deposits here successful?

When have you registered an account in the casino?

Have you contacted your bank regarding the transactions, please?

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6 months ago

Dear kkt2015,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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6 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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