The player from India has requested a withdrawal 12 hours prior to submitting this complaint. Simply, winnings haven’t been received yet. Player’s complaint has been resolved successfully.
24betting Casino - Player’s withdrawal is still pending.
Amount: 10,000 INR
24betting Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.0
24betting Casino has a Safety Index of 6, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
hello sir my withdrawal id : 7745531
money : 10000 INR
STATUS : ACCEPTED
more than 12 hours already still didint credited to my account.
Public
Public
2 years ago
Dear salmanudhna62,
Thank you very much for submitting your complaint. I understand your concern.
Nevertheless, from your previous complaint, you learned already that withdrawals are not instant and there is some time needed to process the withdrawal and transfer the funds.
This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
Assuming that you have completed KYC verification successfully and had your withdrawal approved by the casino, still, if you don’t receive your winnings by then, please, let us know and we will try to help you.
Thank you in advance for your patience and understanding.
Best regards,
Petronela
Public
Public
2 years ago
Players payment has been processed and already received by him.
There were some bank server delays earlier today, which is common in India.
Pls confirm with him and then close this complaint.
It is a non-issue
Kind regards
Public
Public
2 years ago
Thank you very much, 24betting Casino, for your assistance.
Dear salmanudhna62,
Could you please confirm that the funds have been received already? Looking forward to hearing from you.
Public
Public
2 years ago
As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, salmanudhna62, for your cooperation and confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Petronela
Casino.Guru
