24betting Casino - Casino website seems to be blocked.

Hi this is very annoying to me my 24betting application suddenly not responding and its not opening and not loading as well suddenly 1hr back I am facing the issue .

We have lost more than 3lkahs here I won 14000 now not able to paky or withdraw the money .

Pls do the needful here soon

Dear Gurudutt,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise when was the last time when you succeeded in accessing your casino account? Was your account successfully verified in the past? Have you tried any other devices to access your account?

Additionally, please forward any relevant screenshots and try to clear cache & cookies. My email address is petronela.k@casino.guru.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Additional comments from the player:

"Hi petronela

Thanks for reviewing my issue and I am able to open the link now and its all working fine .

Thanks and regards

Gurudutt."

Good responsein very professional way .

Thanks a lot

Thank you very much, Gurudutt, for the update. Do I understand correctly that your problem has been resolved? Do I have your permission to close this complaint or there’s anything else we could help you with? Thank you in advance for your reply.

Dear Gurudutt

Have you succeeded in accessing your account? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.