22bet Casino - Player's withdrawal request is rejected.

Hello, my withdrawal has been rejected even though I deposited using the same method. What could be the problem?

Hello cgbc97,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Good morning, the problem has been solved, the rejection came through airtm, (deposit (no problem) and withdrawal (there was an error) for the same), I tried with another method and everything was in order, thank you for your time. same way. Greetings.

Dear cgbc97,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru