1xBet Casino - Player’s winnings from bonus play have been voided.

επαιζα και το παιχνιδι μου εβγαλε το μπονους.οταν τελειωσε τα χρηματα που κερδισα απο το μπονους και τα υπολοιπα του λογαριασμου που ειχα εξαφανηστικαν μακρια απατη!!!!!Δεν υπαρχει επικοινωνια το τηλεφωνο δε λειτουργει!!!!

Dear Αναργυρος,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand it correctly, that your bonus winnings disappeared after you have completed wagering requirements? Did you try to communicate this matter with the casino? Looking forward to hearing from you. Hopefully, we will be able to help you to resolve this issue as soon as possible.

Best regards,

Petronela

Dear Αναργυρος,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.