The player claims that all his withdrawal requests were rejected. He tried the bank transfer which didn’t work, so he would like to use Payeer instead. This complaint was resolved.
1xBet Casino - Player is experiencing a problem with his withdrawal.
Amount: $116
1xBet Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.3
1xBet Casino has a Safety Index of 6.3, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
5 years ago
Public
Public
5 years ago
Translation
The casino rejects all my withdrawal requests by alternative payment methods. The bank transfer method has not worked and I want to use Payeer as an alternative method, having deposited by Payeer.
Automatic translation:
Public
Public
5 years ago
Dear Adolfo,
Thank you very much for submitting your complaint. I am very sorry that you came across a problem like this. I would like to help you, but first, let me ask you a few questions. Have you already tried to withdraw with Payeer, or not yet? Did you contact the casino regarding this issue? Their live chat is available 24/7 so they should be able to help you right away.
Thank you in advance for your reply.
Best regards,
Kristina
