HomeComplaints1win Casino - The player's withdrawal is delayed.

1win Casino - The player's withdrawal is delayed.

Amount: 12,000 INR

1win Casino
Submitted: 10 Jan 2023 | Resolved : 15 Jan 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

The player's withdrawal is delayed for 3 days. The complaint was resolved as the player received her winnings.

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I have played 1win application.

Withdrawal not Received last 3day.my account I'd is 1*******.

They said 48h wait now they say wait.

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Hello nikitpatel78,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with xxx Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you speak to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

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My withdrawal request completed Now

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Thank you nikitpatel78 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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