The player from India is experiencing difficulties withdrawing fund from the casino
1win Casino - Player’s withdrawal has been delayed.
Amount: 1,300 INR
1win Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case opened
Current status
Waiting for player to reply
0d -16h -33m -36s
Case summary
15 hours ago
Public
Public
2 weeks ago
Dear suhelakhtar8012198,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1win Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
- Is there a pending withdrawal of your winnings?
- Is your account accessible to you?
- Is your casino account verified?
I will be waiting for your reply patiently.
Best regards,
Tomas
Public
Public
1 week ago
Dear suhelakhtar8012198,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
suhelakhtar8012198 has 0d -16h -33m -36s to reply
