HomeComplaints1win Casino - Player’s withdrawal has been delayed.

1win Casino - Player’s withdrawal has been delayed.

Amount: 1,300 INR

1win Casino
Safety Index:Above average
Submitted: 21 Jun 2024 | Case closed : 08 Jul 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 months ago

The player from India experienced difficulties withdrawing funds from the casino. We requested additional information from the player to proceed with the investigation. However, the player did not respond to our messages and questions. Consequently, the complaint was rejected due to a lack of response.

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5 months ago

Mera withdrawal karado 1win me 1300 amount

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4 months ago

Dear suhelakhtar8012198,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1win Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

  • Is there a pending withdrawal of your winnings?
  • Is your account accessible to you?
  • Is your casino account verified?

I will be waiting for your reply patiently.

Best regards,

Tomas

 

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4 months ago

Dear suhelakhtar8012198,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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4 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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