HomeComplaints1win Casino - Player's deposit is delayed.

1win Casino - Player's deposit is delayed.

Amount: 800 INR

1win Casino
Safety Index:Above average
Submitted: 31 Jan 2024 | Case closed : 29 Feb 2024
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

8 months ago

The player from India is experiencing delays in depositing money into the casino. Despite multiple attempts and four days of waiting, his deposits of 300 and 800 have not been reflected in his account.

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9 months ago

i made two deposit first one is 300 and last one is 800 4 days done still i am waiting for my deposit. they everytime gave me same answer that 24 hours take s to deposit.

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9 months ago

Dear dushyant7105, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

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9 months ago

i talked with my payment provider they said transaction is successful done

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8 months ago

Dear dushyant7105, has the deposit been credited to your account yet? Please let me know.

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