HomeComplaints1win Casino - Player’s account has been locked after withdrawal request.

1win Casino - Player’s account has been locked after withdrawal request.

Amount: 21,600 INR

1win Casino
Safety Index:Above average
Submitted: 22 Jun 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 7h 7m 49s

Case summary

2 days ago

The player from India deposited 17,000 INR and submitted a withdrawal request for 21,600 INR. After being told to wait 8-30 days, they received an email stating their account is locked.

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2 weeks ago

Hi sir deposit 1win 17000rs and withdrawal submit 21600rs .after mail said wait 8-30days today.agaij mail said you are account locked .how trusted app these one .can unblocked to account 1win.or return my deposit ammount.

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2 weeks ago

Dear harry7779,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1win Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
  • How did you learn about your account being blocked? 
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Did you achieve your current balance with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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2 weeks ago

Hi sir play last 2 month 1 win .no bonus i am play without bonus play and Deposit 17000rs withdrawal 21600rs after contact for help boot send email adress wait for reply after said that account blocked available balance 21600rs. Also not return deposit ammount how to then these is fair company .pls solve my essu sir thanks for supporting team casino guru.

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1 week ago

Hi sir still no update sir any

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1 week ago

Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

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2 days ago

Hi sir already send in email all detailed pls chcek

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2 days ago

1win casino scam to mi all balance disbled .even deposit ammount also not return no proof send what mistke .why casino guru pls help mi sir.Deposite ammount its my ammount even such froad app no one believed in future such scam other user also

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3 hours ago
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