The player from Quebec is having difficulties withdrawing $1500 from the casino. After producing multiple documents, the casino is now asking for a payment of $552 in order to process the withdrawal. The complaint was rejected as the player stopped responding.
ZotaBet Casino - Player's Withdrawal Is Burdened by Extra Fee.
Amount: Can$1,500
ZotaBet Casino
Safety Index:Very highSafety Index
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9.6
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Closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
tHEY WILL NOT REFUND MY 1500$. eACH TIME THEY ASKED ME TO PRODUCE DOCUMENTS. nOW THE TOLD ME THAT I HAVE TO PLY 552$ TO HAVE MY MONEY.
Public
Public
1 year ago
Dear PIERRE1948,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with ZotaBet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
