HomeComplaintsYolo247 Casino - Player’s withdrawal has been denied.

Yolo247 Casino - Player’s withdrawal has been denied.

Amount: 14,000 INR

Yolo247 Casino
Safety Index:Very low
Submitted: 24 Feb 2024 | Case closed : 12 Mar 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

8 months ago

The player from India had claimed that a withdrawal of 14000 INR hadn't been processed by the casino. The player had confirmed that he won the amount after depositing his own money. The Complaints Team had advised him to wait for a week for the money to arrive if his account was already verified. However, the player did not respond to further communication and the complaint was subsequently rejected due to lack of response.

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8 months ago

They are not giving me my withdrawal of 14000 inr they are fraud dont play on yolo247

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8 months ago

Hello xsxpycc4cs,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Yolo247 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

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8 months ago

No its been 4 days.

I deposited my money then i won in put withdrawal.

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8 months ago

Hello xsxpycc4cs,

If your account is already verified, be sure to wait until the end of next week for the money to arrive. Until then, please let us know in case of any update.

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8 months ago

Dear xsxpycc4cs,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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8 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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