The player's experiencing an unspecified issue for over 2 weeks. The complaint was resolved as the player's account got verified.
Wunderwins Casino - The player's experiencing an unspecified issue.
Amount: €1,250
Wunderwins Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.2
Wunderwins Casino has a Safety Index of 6.2, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Translation
Unfortunately, the casino still hasn't explained why the money isn't there yet. Now wait over two weeks.
Automatic translation:
Public
Public
1 year ago
Dear lukkoz,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wunderwins Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Public
Public
1 year ago
Translation
I paid out €1250 on 02/28. The payment to my account was approved on March 1st. Unfortunately there is nothing until today.
no bonus one verified.
Automatic translation:
