Hello milcho1924,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wizebets Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you ever deposit any real money into the casino? When was the last time you spoke to the casino and what was it about?
Please note that every bonus has wagering requirement which you have to turn over before you can withdraw so I do not completely understand that is the issue.
Looking forward to your answer.
Regards,
Nick
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
Hello milcho1924,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wizebets Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you ever deposit any real money into the casino? When was the last time you spoke to the casino and what was it about?
Please note that every bonus has wagering requirement which you have to turn over before you can withdraw so I do not completely understand that is the issue.
Looking forward to your answer.
Regards,
Nick
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.