Wir Wetten Casino - Player’s account has been blocked.

Покрутил их приветственный бонус в 30 спинов, выпало 15 долларов, аккаунт заблокировали без причины

Dear Savely,

Thanks for contacting Casino Guru and I am so sorry to hear about your troubles.I would like to ask you a few questions to make sure that I fully understand this issue. Could you please specify which bonus you have played with? Have you contacted the casino regarding this issue? If not, I recommend you to email them to info@wirwetten.com. Please note that sometimes emails from casinos can end up in your spam folder, so make sure to check there, too. Thank you in advance for your reply.

Best regards,

Satrio

Dear Savely,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.