HomeComplaintsWinsParkSpin Casino - Player suspects scam after withdrawal issue.

WinsParkSpin Casino - Player suspects scam after withdrawal issue.

Amount: $1,450

WinsParkSpin Casino
Safety Index:Very low
Submitted: 11 Oct 2024 | Case closed : 25 Oct 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 weeks ago

The player from the United States encountered a problem with withdrawing funds after playing with a $30 free bonus from a casino found on Facebook, which then required a $50 deposit for redemption. After noticing the lack of a verification process, the player suspected it might be a scam and stopped playing. The Complaints Team recognized this casino as a scam due to multiple complaints about fabricated charges and recommended avoiding it. However, the complaint was ultimately rejected due to the player's lack of response to follow-up inquiries.

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1 month ago

Located this casino on Facebook offer free bonus $30 I immediately start playing requested redemption I was told make a deposit of $50 which I didn't refused they have no verification process so sounds suspicious discontinued playing and immediately consulted scam casino. guru

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1 month ago

Dear Mommy56,

Thank you very much for submitting this complaint. I'm sorry to hear about the issue you're facing, but I also appreciate that you reached out to us immediately and refrained from sending any money to the casino. You are absolutely right—a reputable casino will never ask a player to deposit additional fees to process a withdrawal. While it’s true that players may be asked to make a verification deposit when cashing out from a free bonus, the case with WinsParkSpin Casino is quite different.

Since the end of September, we have received several complaints from players experiencing the same problem. Players win money, and when they attempt to withdraw their winnings, they are asked to make multiple deposits. You can check these complaints here.

Moreover, our specialists have reviewed this website, and as stated in our warning, due to the practice of fabricated charges, we consider WinsParkSpin to be a scam casino and we strongly recommend you avoid this platform at all costs.

Please let me know if there is anything else I can assist you with. Thank you in advance for your cooperation.

Best regards

Veronika

Edited by a Casino Guru admin
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3 weeks ago

Dear Mommy56,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 weeks ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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