WinsParkSpin Casino - Player’s withdrawal request is delayed.

I signed up for the casnlino winspark and got free spins, i ended up winning like 22,000.00 when i wnet to withdraw i was prompted to make a 50.00 deposit for first time withdraws, so i made the payment, which shows up as a payment to bestdeals paypal, first red flag, then i went and withdrew 5,ooo.00 and got an email that said i needed to pay a 3% fee of 150.00 and it had to be paid in bitcoin, second red flag, then i asked to cancel that withdraw and id put in for a,smaller amount and customer service stoppex replying so now ive had to file a dispute through my bank for the deposit money which bank stated i provably wont get back

Dear theresamoore332,

Thank you very much for submitting this complaint. I am sorry to hear about the problem you've been facing. Could you please confirm that this is the website of the casino your complaint is about?

https://www.winsparkspin.com/home

A reputable casino will never ask a player to deposit additional fees to process a withdrawal. While it’s true that players may be asked to make a verification deposit when cashing out from a free bonus, the case with WinsParkSpin Casino is quite different.

Since the end of September, we have received several complaints from players experiencing the same problem. Players win money, and when they attempt to withdraw their winnings, they are asked to make multiple deposits. You can check these complaints here.

Moreover, our specialists have reviewed this website, and as stated in our warning, due to the practice of fabricated charges, we consider WinsParkSpin to be a scam casino and we strongly recommend you avoid this platform at all costs.

Please let me know if there is anything else I can assist you with. Thank you in advance for your cooperation.

Best regards

Veronika

https://www.winsparkus.com is the link i was emailed. Thank u for looking into this or me, any suggestion on how i can get my 50.00 deposit back,

Dear theresamoore332,

The link you received is a mirror link leading to the same casino as WinsParkSpin. After a thorough investigation, we have concluded that the casino's practice of charging players processing fees is unethical and goes against fair gambling standards. Additionally, despite our repeated efforts to reach out and seek an explanation, the casino has been uncooperative and failed to provide any valid justification.

We understand that this is not the outcome you were hoping for, but unfortunately, without cooperation from the casino, there is little more we can do to assist. As a result, we will be closing this and all related complaints as unresolved, with the classification of "Unreasonable Excuse."

Please also be aware that this will further negatively affect the casino’s already low safety index on our platform, especially since it has been using the trademark of a reputable brand to deceive players. We strongly recommend caution when dealing with this operator and suggest choosing casinos with higher safety ratings in the future.

Thank you for choosing Casino.Guru, and we regret that we were unable to secure a more favorable resolution.

Best regards

Veronika