The player from Germany has redeemed No Deposit bonus. Afterwards, the player tried to collect the winnings but was unable to log into her account. We rejected the complaint because the player didn't respond to our messages and questions.
Winorama Casino - Player’s struggling to receive her winning from No Deposit bonus.
Amount: €9
Winorama Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Unfortunately I let myself be tempted when it was said that you would get seven euros.
I registered, my data was released. Could play with the seven euros and of course I got free spins. Typical curls. Came up to over 20 euros and then nothing worked! I can no longer access this page, cannot log in, nothing !!!
How to get the data of the citizens. Absolute scam
Automatic translation:
Public
Public
4 years ago
Dear Manuela,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their assistance, but, before we do that, please could you advise how the free spins have been activated? Did you receive them from the support? I have checked terms and conditions for €/£/$ 7 Free No Deposit bonus, but I didn’t find any Free Spins being part of this promotion. Thank you in advance for your reply.
Best regards,
Petronela
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