The player from Italy urges his withdrawal. After a closer examination, we rejected this complaint as unjustified.
Winorama Casino - Player’s requesting immediate payout.
Amount: €300
Winorama Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
I urgently request payment otherwise 24 hours have elapsed forwarding the police report and ask for the site to be closed
Automatic translation:
Public
Public
4 years ago
Dear Roberto,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their immediate assistance, but, before we do that, please could you clarify when your withdrawal has been approved? I hope we will be able to help you to receive your money as soon as possible.
Best regards,
Petronela
Public
Public
4 years ago
Dear Roberto,
Once again, I’m sorry to hear about your negative experience. Since you have contacted the police post lawyer and finance guard regarding this issue, I won’t intervene. I’m very sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with this or any other casino in the future. I will reject this complaint now. Thank you for your understanding.
