The player from Italy is complaining about refunds which have not been granted. We rejected the complaint because the player didn't respond to our messages and questions.
Winorama Casino - Player is enquiring about refunds.
Amount: €961
Winorama Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
I paid almost 1000 euros, in less than twelve hours, and with the corresponding refund codes, but unfortunately I have not been refunded even half of what was due to me, I am complaining every day but to no avail, they don't answer me anymore the complaint I do not know where to turn ms I would like to report this site of cheaters and scammers thanks .... The site is winorama
Automatic translation:
Public
Public
4 years ago
Dear Domenico,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem as I don’t understand what the issue is. Please could you elaborate? Have you tried to redeem a cashback bonus? I will be waiting for your reply patiently. Thank you in advance.
Best regards,
Petronela
