Mattia from Italy can’t access his account anymore. He is also unable to reach the support.
Winorama Casino - Player cannot access the casino account anymore.
Amount: €10
Winorama Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.1
Winorama Casino has a Safety Index of 5.1, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
Public
5 years ago
Translation
They do not let me access my account telling me that it was temporarily blocked and contacting the support but there is no support and I was taken 10 € without reason
Automatic translation:
Public
Public
5 years ago
Hello Mattia.
We are truly sorry that you have a bad experience in this casino. Could you please tell me more about your problem? How did you contact the support? I have tried to write an e-mail to the support, and they usually reply to me very quickly. What exactly has the casino told you?
