Wingdas Casino - Player unable to delete casino account.

I would like to delete wingdas account and they don't make it easy they say there's no way to delete it through the platform

Dear tfeitosa615,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Wingdas Casino.

I checked the casino website and it seems there are no guidelines as to how to close or delete your account on the website. Could you please explain the reason why you want your account deleted?

Thank you very much in advance for your reply.

Best regards,

Tomas

The platform doesn't have many game options and it's also a platform without trust, I see a lot of cases where the money goes away and I want to block or permanently delete

They completely deny the exclusion forces the player to stay on the platform

I understand if you are dissatisfied with the casino platform.

Have you considered a service that blocks your access to the website altogether? Is that an option for you?

Could you please send me the correspondence you had with the casino on the topic? Please send me any relevant emails or chat transcripts between you and the casino where you discussed the closure of your casino account with the casino to my email at [email protected]

I'll await your reply.

Dear tfeitosa615,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.