The player from Bulgaria has experienced a technical glitch while playing. We rejected the complaint because the player didn't respond to our messages and questions.
WinBet Casino BG - Player has experienced a technical glitch.
Amount: 37 лв
WinBet Casino BG
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.3
WinBet Casino BG has a Safety Index of 8.3, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
I play Honeu Moni BGN 37. It takes me and neither a scatter nor a swirl of the three bees to come out.
Automatic translation:
Public
Public
3 years ago
Dear Лъчезар,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly any relevant communication to petronela.k@casino.guru?
Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela
