The player from Bulgaria has experienced a technical glitch while playing. We rejected the complaint because the player didn't respond to our messages and questions.
WinBet Casino BG - Player has experienced a technical glitch.
Amount: 37 лв
WinBet Casino BG
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I play Honeu Moni BGN 37. It takes me and neither a scatter nor a swirl of the three bees to come out.
Automatic translation:
Public
Public
2 years ago
Dear Лъчезар,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly any relevant communication to petronela.k@casino.guru?
Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela
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