HomeComplaintsWin2day Casino - Player is dissatisfied with the casino’s services.

Win2day Casino - Player is dissatisfied with the casino’s services.

Amount: €1

Win2day Casino
Safety Index:Very high
Submitted: 27 Dec 2019 | Case closed : 14 Jan 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

Christian, a player from Austria, expressed his dissatisfaction with the casino’s support and their services.

Public
Public
4 years ago
Translation

If you ever get a scatter free spins what counts a bit throws the game out! In addition, the deposits are not always credited even though the account is missing. Since the beginning of October there has been no profit anyway and for this reason it is definitely better to play at a local gambling store like jockers!
Up to 4000 € nothing bad!
Clear losses are not part of this day after day and only on win2day and additionally without free spins?
This is a complete mess!

Automatic translation:
Public
Public
4 years ago

Hello, Christian. We are sorry to hear about your negative experience with Win2day Casino and we absolutely appreciate that you shared your experience with the Casino Guru team. Did your deposits get lost or was it returned to your bank account?

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Public
4 years ago

Dear Christian,

 

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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