The player struggles to verify as she is required to make a skype call. The complaint was resolved as the player verified her account.
Hi there,
I reopened my account with Wild Tornado about a week ago. I completed my verification and was able to deposit and withdraw in the last week. Over the weekend I won quite a lot of money and proceeded to make a withdrawal yesterday morning. I heard nothing, so tried to login to my account to find it had been disabled. I am now required to perform a Skype call as an extended verification. This is fine however they’re not giving me an indication of how long the call will take or the nature of it. I have read other reviews where they ask 50+ questions. I’m extremely nervous about the nature of this call and "passing" the verification. As I have I no idea what they’re going to ask, is there a chance they’ll subtract all my winnings if I get something wrong? Or can’t remember?
I would never have deposited the amounts I did if I knew I wasn’t fully verified but they sent me an email saying I was fully verified.
can you provide some clarity of the nature of the Skype call, questions, how long it’ll take?