HomeComplaintsWild Pharao Casino - The player's withdrawal is delayed.

Wild Pharao Casino - The player's withdrawal is delayed.

Amount: €1,000

Wild Pharao Casino
Safety Index:Very low
Submitted: 01 Jul 2022 | Case closed : 18 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's withdrawal is delayed for 2 weeks. The complaint was closed as the player stopped responding.

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1 year ago
Translation

Hi!

I have already made successful withdrawals at this casino, but now nothing is coming. I received the payout of 1000€ on 6.6. requested, on 16.6. it was confirmed. To date, however, it is not in my account. Can you please help me get my money?


Thanks and best regards

Automatic translation:
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1 year ago

Hello spaskia2510,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

Is your account fully verified and if yes, since when exactly? When was the last time you contacted the casino and did they respond to you since? Did you accumulate your balance from real money or did you use any kind of bonus?

Please note that the withdrawal may take up to 14 days to be paid out after finishing the verification process if you haven't been verified yet.

Looking forward to your answer.

Regards,

Nick

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1 year ago

Dear spaskia2510,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

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1 year ago

The complaint will be now closed for the above mentioned reason.

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