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HomeComplaintsWild Pharao Casino - The player's withdrawal is delayed.

Wild Pharao Casino - The player's withdrawal is delayed.

Amount: €350

Wild Pharao Casino
Submitted: 29 Mar 2022 | Resolved : 04 Apr 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

The player's withdrawal is delayed for over 20 days. The complaint was resolved as the player received his money.

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hi i have been waiting for a withdrawal on wild pharons for 20 days my account is fully verified after contacting their support several times but i still do not receive my money

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Hello Luigi,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

How long exactly is the withdrawal pending? What are the excuses of the casino and when was the last time they responded to you? Did you use any bonus to accumulate your current winnings? Since when are you fully verified?

Looking forward to your answer.

Regards,

Nick

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Hi Nick thanks in advance for your help I requested a first withdrawal for 15 I did not receive the payment then they told me to change the withdrawal method and it was another 5 days

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My account was immediately verified and I used a casino bonus I contacted their live chat several times and the answer is always the same it takes 3-5 days to process

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thanks Nick my withdrawal has been successfully processed thanks for everything

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Thank you Luigi for letting us know that the money has arrived. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick

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