The player from Germany has been waiting for his withdrawal for 2 weeks. We rejected the complaint because the player didn't respond to our messages and questions.
Wild Pharao Casino - Player’s withdrawal has been delayed.
Amount: €1,000
Wild Pharao Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
8 months ago
Public
Public
2 years ago
Translation
hello, i paid out money exactly 2 weeks ago and it still hasn't arrived. I strongly advise you to keep your hands off this scam site. their customer support is not responding. livechatt can somehow never help and are unfriendly. all transfers arrive in germany by 6 p.m. on friday at the latest. The site denies having sent the money, although it is not true. my details are all correct. please save yourself this hassle and gamble somewhere else. wild pharaoh is lowest dignity
Automatic translation:
Public
Public
2 years ago
Dear joe,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Would you be so kind and confirm you passed the KYC verification?
Have you tried contacting the casino regarding this issue? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
