HomeComplaintsWild Pharao Casino - Player's withdrawal has been delayed.

Wild Pharao Casino - Player's withdrawal has been delayed.

Amount: €371

Wild Pharao Casino
Safety Index:Very low
Submitted: 01 Mar 2022 | Resolved : 02 Mar 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player from Finland is dissatisfied with the withdrawal process. The player confirmed he received his funds.

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2 years ago

On 15th of february I managed to make a withdrawal amount of 371€. On 21/22th of february my account was succesfuly verified and on 22th they set my withdrawal status to "Processed" I used banktransfer as a witdrawal method. Seems like they are scamming people, I havent still received a single cent yet. I have tried to contact their finance department but unfortunately they are not responding.

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2 years ago

Dear sonni,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you ever made a successful withdrawal before? Have you accumulated your winnings with or without an active bonus? 

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru (or you can post it here).

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

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2 years ago

No cashouts berore. Just one deposit and one withdrawal and I used their 1st deposit bonus.

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2 years ago

Funds received!! This can Be closed! Thanks

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2 years ago

Awesome news, sonni. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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