Wild Jungle Casino - Player faces login issue and withdrawal delay.

I can't log into JBANQ

I'm unable to withdraw funds, it's like they've skipped town in the night

I can't even get in touch with the casino

Dear 2hjtn4sqkx,

Thank you very much for submitting this complaint. I’m really sorry to hear about your issue with Wild Jungle Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

Are you able to log into your casino account? When exactly has your withdrawal request been approved?

Kindly bear in mind that if your complaint is related to problems with the payment system only, we will not be able to help you. We solve only issues between players and casinos, not the payment providers.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

You can log into the casino

Wild Jungle Casino can only withdraw money from JBANQ.

Money is withdrawn from the casino itself to JBANQ.

Have you managed to get in touch with customer support and ask them about the problem with JBANQ?

Can not

I can't even contact you

Have you discussed the issue with JBANQ directly?

No reply either

I can't even contact you

I can't even access the site

I am sorry but since your complaint is related to problems with the payment system, we are not able to help you. We solve only issues between players and casinos, not the payment providers.

Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.