The player from Australia successfully deposited funds into the casino but is unable to withdraw any winnings. The complaint was resolved as the player received his money.
Wild Fortune Casino - Player unable to cash out winnings.
Amount: A$87
Wild Fortune Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
Wild Fortune Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
Dear leo1990,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wild Fortune Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
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1 year ago
you can see the cash out already delay many days.
i have one time cash out successfully means my account is no problems.
but when you win and want to cash out more, they just tell you keep waiting because they are busy.
Public
Public
1 year ago
Dear leo1990,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
