The player from Australia successfully deposited funds into the casino but is unable to withdraw any winnings. The complaint was resolved as the player received his money.
Wild Fortune Casino - Player unable to cash out winnings.
Amount: A$87
Wild Fortune Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
9 months ago
Public
Public
9 months ago
Dear leo1990,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wild Fortune Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Sensitive attachment
Sensitive attachment
9 months ago
you can see the cash out already delay many days.
i have one time cash out successfully means my account is no problems.
but when you win and want to cash out more, they just tell you keep waiting because they are busy.
Public
Public
9 months ago
Dear leo1990,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
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