The player from Japan is facing issues with withdrawing funds from wikibet due to being unable to log in and submit required KYC documents. They express concern that if the issue continues, it may be considered a scam.
This is a complaint about wikibet.
I submitted a withdrawal request.
I was asked to provide documents related to KYC.
I want to submit them, but I can't log in to the site.
Has the server been down for the past few days?
I cannot access it.
If I can't withdraw, I will consider this a scam.
Dear osushi,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina