The player's deposit did not arrive into his casino account as he used wrong wallet address. The complaint was closed as the player is not allowed to use our services.
WAGMI Casino - The player's deposit did not arrive into his casino account.
Amount: $1,809
WAGMI Casino
Safety Index:Fresh casinoSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.0
WAGMI Casino is a new online casino, which makes it more difficult to evaluate it. Based on our current findings, it has a Safety Index of 7. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Hello! I made a deposit at this casino, but it did not come. I guess what is the problem. I sent USD tether trc20 to a TRX address. I provided all the evidence. Screenshot of a check from Binance. Screenshot of the deposit page from the casino where the TRX address is indicated. I understand that I was in a hurry and sent usdtt to the trx address. But this address is received by any token in the TRC20 network, since the address is the same for all. Accordingly, the TRX address can also accept usdTT. The tech support guy is trying to scam me. Perhaps due to lack of knowledge. He writes complete nonsense in which a normal adequate person will not believe. Roughly speaking, they took my deposit from me and do not want to credit it. What reasonable person would believe this?
"if you send usdt via TRX adress. It doesnt actually convert into TRX and comes a to TRX. What actually happens is that USDT goes to some USDT adress which is not under our contor and nobody can even tell that it exists"
HASH
https://tronscan.org/#/transaction/543cfad8ab560e520765bf03115abca737c83a31b8e2c0b4fecefb8c408bf39d
Public
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2 years ago
Hello nikpanfil,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WAGMI Casino. Please allow me to ask you a few more question before we would move forward.
Could you please if it's your first deposit into the casino? When was the last time you spoke to the casino regarding this issue and what did they respond?
Looking forward to your answer.
Regards,
Nick
Public
Public
2 years ago
This is the first deposit in the casino. Yesterday I tried to explain to them, but it's all useless
Public
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2 years ago
Hello nikpanfil,
We have take a closer look and we have recently found out that your previous account has been blocked on our website for pretending to be one of our colleagues. As it was explained before, we have zero tolerance for such cases and we will be forced to close this account too.
Please note that any further accounts will be blocked as you violated our policy.
