The player's winnings have been voided due to breaching casino terms. We rejected the complaint as the player was non-responsive.
Wager Beat Casino - Player's winnings have been voided.
Amount: A$30,000
Wager Beat Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.9
Wager Beat Casino has a Safety Index of 3.9, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
I was playing with my money (No bonus added when I made a deposit) I asked to withdrawl $5000 from the $30000 as that was the maximum withdrawl limit. I wss srnt a email saying i had breached the terms because they added a free cash bonus of $100 to my account without me knowing, and then debited my account $30000 and then $500 due to my circumstances. Please help!
Public
Public
4 years ago
Dear Ashley,
Thank you for submitting your complaint. I'm really sorry to hear about your issue. Allow me to ask you a few more question before we would move forward. Was this your first withdrawal request in the casino? When was the "bonus" addeed to your casino account? Did they ask you before they did or was it automatically added? Also please, if you have any proof or relevnat conversation between you and the casino forward it to nikolas.b@casino.guru to support the case. Looking forward you answer.
Best regards,
Nick
