Wager Beat Casino - Player has been experiencing difficulties closing his account.

I had an extremely difficult time closing my account via live support. The agent constantly insisted I keep my account active. And it went back and forth for over an hour. She "Cassie" needed to know every detail on why I was closing my account. Do not use this unlicensed casino. 

Dear James,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I’m sure you have checked our review for Wager Beat Casino https://casino.guru/Wager-Beat-Casino-review:

"Wager Beat Casino is operating without a valid license.

As you can see from all of the information in our review, Wager Beat Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it."

Please allow me to ask you, if you have succeeded in closing your account? Are there any funds being held by the casino? Please keep us informed, we will be waiting for your reply patiently. 

Best regards,

Petronela

No funds were being withheld as after reading reviews, I decided not to deposit funds into my account and close it. It was just extremely difficult to do so. And after going back and forth for around 2 hours on live support with "Cassie" (who, I suspect was not Caucasian, as her photo suggested) she did eventually close my account after trying to upsell and offer free "credits" over and over again.

Dear James,

I’m very happy to hear, that thanks to reviews, you didn’t deposit any funds into your account. If there is anything else, I could help you with, please do not hesitate to contact us, otherwise, I will reject this complaint us unjustified. Thank you for your understanding. 

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any help, otherwise, we will reject your complaint. Thank you.

After gathering all the necessary information we are rejecting this complaint us unjustified. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.