The player's withdrawal is delayed for unknown reason. The complaint was rejected due duplicity.
Hello everyone again I have to wait longer for my prize
With the last complaint I reported to you, winnings were even paid out at the weekend, now I have to wait five days because of 80 euros so far, please help me, thanks and greetings Ziya
Hello Ziyacan,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vulkan Vegas Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when was the last time you processed a withdrawal? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Hello all
Pardon, but we do not see any pending withdrawals.
Once again, just in case, the bank transfers may take 5-7 working days for money to get cleared.
Dear player, please specify the disputed transaction.
Kind regards