The player's complaining that his deposit method is not available as a withdrawal method. The complaint was rejected as the player stopped responding.
Vulkan Vegas Casino - The player's complaining about withdrawal methods.
Amount: $150,000 CLP
Vulkan Vegas Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
hello good if what happens is that I try to try my luck and deposit the minimum that was 8 thousand Chilean pesos there was no problem and they sent me a code to confirm later I won 150 000 thousand Chilean pesos and now it does not let me withdraw them because it says that the same method that I had previously confirmed now does not allow me to withdraw my money
Automatic translation:
Public
Public
3 years ago
Hello Sebastian,
Thank you for submitting your complaint and I'm really sorry to hear about your issue with Vulkan Vegas Casino.
Please allow me to ask you a few more question before we would try to contact the casino with your case.
What payment method did you use to deposit? Do you have any payments method available to withdrawal from the casino? Is your account already verified? Did you play with any bonus money?
Please note that it is very common that 1 payment method is available only for deposit or withdrawal only. That's why casinos offer more alternate way to withdrawal so every player could find a suitable one for them. Could you please advise if there is any method which is available in the casino suitable for you to withdraw?
Looking forward to your answer and I hope we will be able to help you out.
Regards,
Nick
Casino.guru
