HomeComplaintsVulkan Vegas Casino - Player is enquiring help.

Vulkan Vegas Casino - Player is enquiring help.

Amount: €450

Vulkan Vegas Casino
Submitted: 05 Dec 2020 | Closed : 21 Dec 2020
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Ireland complains about an unspecified issue. We rejected the complaint because the player didn't respond to our messages and questions.

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Hi is a scam all the time is just not replay

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Dear Madalina,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Would you be so kind and describe your problem in more detail? I will be waiting for your reply patiently.

Best regards,

Kristina

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Dear Madalina,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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