HomeComplaintsVulkan Vegas Casino - Player is enquiring help.

Vulkan Vegas Casino - Player is enquiring help.

Amount: €450

Vulkan Vegas Casino
Safety Index:Very high
Submitted: 05 Dec 2020 | Case closed : 21 Dec 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Ireland complains about an unspecified issue. We rejected the complaint because the player didn't respond to our messages and questions.

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Public
3 years ago

Hi is a scam all the time is just not replay

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3 years ago

Dear Madalina,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Would you be so kind and describe your problem in more detail? I will be waiting for your reply patiently.

Best regards,

Kristina

Public
Public
3 years ago

Dear Madalina,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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3 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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