Vulcan Vegas Casino - Player has experienced a technical glitch while playing.

A notification appeared on the screenhappiness you won 252 spins on your sig deposit I did it they didn't give me anything I sent a message X chat they never answered until 6 hours they said later we'll give them the bonus after 3 days I send a message again and they say they don't have a balance I don't know can and I moment there were talking we were talking deposit not balance

Dear karraristeo1,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication to petronela.k@casino.guru?

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

PS: Could you please specify which website is this issue related to?

https://vulkanvegas.com

http://vulcanvegas.club/

https://vegaslots.live/

Dear karraristeo1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

No, I'm not going to send a video, you from the volcano make applications with supposed offers for you to go and you just arrive and you don't know how they're going to give something if that. Or is it theirs, but if it's not theirs, why does the link go to your casino?

Winer is another I beat them but since I didn't have real data they took everything from me

Ice sells shopping promos and they don't give you anything

hot you casino equal

I'm sorry, but I do not understand your last message. Could you please rephrase it or provide more details? Thank you very much.

Dear karraristeo1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Look, patronella, leave it like that, you say that the applications are not yours but they take them to your casino, that is to say, since they are not yours, nothing happens simply that I already know it, that's why it's better to play uzzu ho 21 ducke winerama lucky draw these are real casinos that is to say, you win, they pay you, you lose, they charge you as it should be, and those who are like lucky draw, those if there are, if I put a fair here with you, pure waste, they sell promos, purchases do not give anything, listen, keep in mind that we are not children and keep in mind that not everyone gets to play here so be careful with your sales methods

Firstly, I’m sure you understand that I don’t work for any of those casinos, but as one of the Casino.Guru independent employees and professionals I’m trying to help you to resolve your problem.

Since I did not understand your previous message, I asked you to rephrase it. Could you please elaborate? Up till now, I still don't know the exact URL of the casino website that this complaint is related to.

Dear karraristeo1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Ok sorry I thought you worked for ice, hot, vulcan ho winer I thought that but name the truth are casinos that only scam at least here on the internet now live I don't know but an example they sell promotions purchases but you make the payment through Oxxo it takes 70 hours in which they make it good for you and the promo is no longer valid, that is, what a slingshot? Winer won about 400 dollars from him, he closed my account, well, he took off the balance

Do I understand correctly that your account got closed? How much was your active balance at that time, please? Are there any funds being held by the casino?

Dear karraristeo1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.