VIPCoin Casino - Player’s withdrawal has been delayed.

I posted to their page on here. I won $1500.00 (played in bitcoin) on Sunday 5-22–2022 at 3am. I requested a withdrawal and it was accepted to processing. I immediately contacted support to see if I did it right as it was my first withdrawal. They were responsive and kind at first and told me they’d expedite the withdrawal and I’d have it later that day. Later that day came and I didn’t receive it. I was told I had to wait a full 24 hours.

Monday at 1:53am I received a e mail stating I would be paid in the next 24 hours. I unwillingly had to wait and I did another 24 hours.

i just received another e mail telling me I had to wait more. They ignore my messages, now they are rude to me also. Bitcoin shouldn’t take 3 days and it’s excuse after excuse.

Dear derek1,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you for your understanding.

Best regards,

Kristina

I was told by one of your coworkers to submit this complaint. If you go to VIPCOINCASINO on here and read the thread, you’ll see someone that works for casino guru said it was time to file a complaint. I want my money from these people!

I just finally received payment. Can I please delete this complaint? Thank you.

Awesome news, derek1. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.