The player's withdrawal is delayed for unknown reason. The complaint was rejected as the player stopped responding.
Hello i want to make a complaint
I withdraw my winnings but still pending
So i contacted live chat for hours now to ask about the withdrawal. But nobody answers at vega dream! How can i reach them? Also send emails .
Hello Mir,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Vegadream Casino. Allow me to ask you a few question before we would move forward.
Is this your first ever withdrawal request in the casino? When exactly did you try to withdrawal? Is your account already verified?
Please note that if it's your first withdrawal, it might take up to 14 days after you verify yourself to process the withdrawal.
Also please forward any relevant proof or screenshots to nikolas.b@casino.guru.
Regards,
Nick
Its verified, it was my third deposit. But the chat support isnt reacting either.
Dear Mir,
Could you please specify when exactly did you request for that withdrawal? Is there any update regarding the case?