VaideBet Casino - Player's withdrawal is being blocked by casino.

Vaidebet is withholding all the balance from my deposit and won bets, blocking the withdrawal and claiming the reason to be, brace yourselves for what I'm about to say: pending CPF with the federal revenue. It's outrageous, especially as there's no legal basis for this. Moreover, VAIDEBET is withholding payments from several others in the same situation, under the assumption that we're uninformed. No other establishment in the world has ever withheld my withdrawal for this reason. I regularly withdraw from several of the more renowned ones like betano, bet365, blaze, with no issues. I urge you not to deposit in this establishment.

Dear luigibross690,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you made any successful withdrawals before? Could you please advise if you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear luigibross690,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.