Dear Stervachka777,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that we cannot penalize the casino for disabling deposits and bonuses in your casino account. Casinos have the right to restrict or even close players' accounts if they suspect irregular play, questionable activities, or for any reason at all.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.
Best regards,
Dominika
Dear Stervachka777,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that we cannot penalize the casino for disabling deposits and bonuses in your casino account. Casinos have the right to restrict or even close players' accounts if they suspect irregular play, questionable activities, or for any reason at all.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.
Best regards,
Dominika