The player's payout has been canceled due additional checks. The complaint was resolved as the player withdraw his balance.
Unislot Casino - The player's payout has been canceled.
Amount: €1,000
Unislot Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Good day,
I have an account at Unislots.com into which I have deposited several times with paysafe cards. Sometimes I also deposited €100, then wagered it on roulette and then had it paid out to me, since I paid for the paysafe cards on paypal by invoice, so that I would have some money again until my next salary. Now I have won €1000 and they canceled the payout on the grounds that they would check my account internally. Now I'm afraid that I'll be accused of money laundering or that I won't get the money and my account will be closed. I have all the invoices for these Paysafe cards that I bought on Guthaben.de, so I could prove that I paid for them.
Automatic translation:
Public
Public
2 years ago
Hello M1sterpoolakoo,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Unislot Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
