The player from the United Kingdom has experienced technical problems while playing live Roulette. We rejected the complaint because the player didn't respond to our messages and questions.
Had a go on ultima casino, it is not about money, played roulette, had money on (0)ball dropped 0 on live roulette wheel
Computer registered 32
I have never seen anything like this
Wanted to cash out, message account not varified and no direction or way of knowing how to varify account.
Which leads me to believe this site is only out to scam people. Definitely will not play again. Have already emailed the casino and stated all of above, I doubt it will have any effect.
I definitely advise any gambler before depositing any funds in any online casino read up the review.
Dear Mehrdad1964,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to petronela.k@casino.guru? Please advise the exact time of the incident.
Meanwhile, please check our article explaining "How slot machines are programmed" and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.
Please understand, that without any supporting evidence, we can’t proceed further with this case as it would be close to impossible to confront the casino.
Looking forward to hearing from you. Thank you in advance for your understanding.
Best regards,
Petronela