HomeComplaintsTusk Casino - The player's bonus was not credited.

Tusk Casino - The player's bonus was not credited.

Amount: Can$157

Tusk Casino
Safety Index:Low
Submitted: 18 Aug 2022 | Case closed : 05 Sep 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's bonus was not credited properly as he received less free spins as was promised. The complaint was closes as the player stopped responding.

Public
Public
2 years ago

Not only did they phone and say 50 would be added as a bonus and than only give 5 and say it was my region when she said I would have 4000 games cause of my region ( clearly knows where i am) but than randomly takes 112 for wager bonus........ this is not ok or how it works


Go play at a real casino like Quantro.... CAPTAIN spins or wildz....... grande vegas if you enjoy bonus spins



STAY AWAY FROM THIS JOKE........ IF THEY STEAL monopoly money just imagine what tbey will do with yɔur bank Info



Negative 1000000 for these way to be "that casino "


Public
Public
2 years ago

Dear Nikkisixx6666,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Tusk Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Did you suffer any loss due your issue with the casino? I will be waiting for your reply patiently.

Best regards,

Nick

Public
Public
2 years ago

Dear Nikkisixx6666,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
2 years ago

The complaint will be now closed for the above mentioned reason.

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